Shipping

Within Canada:

Luci Boutique is pleased to offer free standard shipping within Canada for orders of $100 and over (before tax). A flat rate of $10 will be applied to orders under $100.

 We also offer free local delivery within Oakville, Burlington and Mississauga.  Contact us at [email protected] for details.

US Shipping:

Luci Boutique is pleased to offer standard shipping to the US for orders of $100 and over (before tax) at a flat rate of $15. A flat rate of $25 will be applied to orders under $100. Orders may be subject to import fees/duties & taxes. Luci Boutique cannot take responsibility for any fees that may be applied to a parcel once it crosses the border.

Other International Shipping:

Unfortunately, we are unable to offer any other international shipping at this time.

Returns

PLEASE NOTE THAT CUSTOMERS ARE RESPONSIBLE FOR ALL RETURN SHIPPING FEES.

Regular Priced Items:

We want you to shop on our online store with confidence. If you are not completely satisfied with your regular priced items, we are pleased to offer you a refund within 14 days of the delivery date.

Returned items must be in their original condition: unworn, unwashed, not damaged, with original tags attached. Once your refund is processed you will be notified via email. Please allow up to 7-days for your return to be processed.

Sale and Clearance Items:

ALL SALE ITEMS ARE FINAL SALE. We cannot offer refunds, exchanges, or credits.

Returns within Canada:

Luci Boutique will not claim responsibility for any returns that are lost or stolen while in transit therefore a tracking number is strongly recommended.

US Order Returns:

 If a parcel is returned and subject to import fees, Luci Boutique will issue a refund less the cost of the duties and taxes.

Return Address

Attn: Online Returns
Luci Boutique
1011 Upper Middle Rd E, Unit C9
Oakville, ON Canada
L6H 4L2

Inquiries

Phone: 905-845-5824
Email: [email protected]